web02.fireside.fm Wed, 22 Apr 2026 16:34:51 -0500 Fireside (https://fireside.fm) TransUnion Business Insights - Episodes Tagged with “Innovation” https://transunion-uk-podcast.fireside.fm/tags/innovation Sun, 10 Dec 2023 10:00:00 +0000 Get an insider’s view into data, business strategies and trust. In each episode, industry experts join us to discuss key talking points in the world of technology. We’ll share new insights and perspectives on topics, such as how fraud is challenging FinTech growth; ways to develop award-winning, consumer-centric lending platforms; or the product set needed to optimise customer onboarding. You’ll learn more about the inner workings of TransUnion — one of the world’s leading insights and analytics companies — and how we bring our purpose of Information for Good® to life for individuals and communities. en-gb episodic Data, Strategies and Trust TransUnion Get an insider’s view into data, business strategies and trust. In each episode, industry experts join us to discuss key talking points in the world of technology. We’ll share new insights and perspectives on topics, such as how fraud is challenging FinTech growth; ways to develop award-winning, consumer-centric lending platforms; or the product set needed to optimise customer onboarding. You’ll learn more about the inner workings of TransUnion — one of the world’s leading insights and analytics companies — and how we bring our purpose of Information for Good® to life for individuals and communities. no data, software, fintech, business strategy, banking, e-commerce, fraud, customer experience, open banking, data breach, business strategy, B2B TransUnion catherine.westwood@transunion.com Knowing Your Customer: What's Holding You Back From Greatness? https://transunion-uk-podcast.fireside.fm/knowing-your-customer-panel-discussion 5a4bbc49-18d7-4188-ad56-8b80311c3036 Sun, 10 Dec 2023 10:00:00 +0000 TransUnion full TransUnion In this episode (recorded at our FUTURE Summit 2023) Sam Welch, Commercial Banking Director at TransUnion in the UK, chairs a panel discussion with senior leaders from across financial services. Topics up for debate include data strategy, consumer attitudes and behaviour and the opportunities for engineering a cutting-edge customer experience in FS. 33:31 no Data advancements have the potential to improve how well you know your customer and drive outstanding customer experiences and personalised services. With regulatory evolution, including the new Consumer Duty, and intense market competition, the right approach could unlock growth and be a unique selling point. In this session, recorded at the TransUnion Summit 2023, Sam Welch (Commercial Banking Director, TransUnion) asks industry leaders from different sectors: How big is the gap between potential and reality, and what more can be done to get to know customers better? Sam poses a set of questions on key topics to our panel of financial services SMEs, and elicits authentic insights on key challenges around an effective data strategy, how to design an advance customer experience and changing consumer attitudes and economic behaviour. Panel chair: * Sam Welch, Commercial Banking Director, TransUnion Panel: * Ranil Boteju is Chief Data & Analytics Officer, Lloyds Banking Group * Desmond McNamara, CRO, Zilch * Darren Kelk, MD, Ascendant Solutions * Stuart Daniels, Chief Credit Officer, FGH Interested in cutting-edge FS solutions that can help improve customer outcomes and business performance? TransUnion have published a guide on new use cases for Open Banking and an overview on how TransUnion and Bud are building the next generation of Open Banking solutions. To get your copy, head over to our landing page. (https://www.transunion.co.uk/lp/open-banking) economics, banking, cost of living, data, regulation, financial services, leadership, strategy, fintech, e-commerce, financial inclusion, innovation Data advancements have the potential to improve how well you know your customer and drive outstanding customer experiences and personalised services. With regulatory evolution, including the new Consumer Duty, and intense market competition, the right approach could unlock growth and be a unique selling point.

In this session, recorded at the TransUnion Summit 2023, Sam Welch (Commercial Banking Director, TransUnion) asks industry leaders from different sectors: How big is the gap between potential and reality, and what more can be done to get to know customers better?

Sam poses a set of questions on key topics to our panel of financial services SMEs, and elicits authentic insights on key challenges around an effective data strategy, how to design an advance customer experience and changing consumer attitudes and economic behaviour.

Panel chair:

  • Sam Welch, Commercial Banking Director, TransUnion

Panel:

  • Ranil Boteju is Chief Data & Analytics Officer, Lloyds Banking Group
  • Desmond McNamara, CRO, Zilch
  • Darren Kelk, MD, Ascendant Solutions
  • Stuart Daniels, Chief Credit Officer, FGH

Interested in cutting-edge FS solutions that can help improve customer outcomes and business performance? TransUnion have published a guide on new use cases for Open Banking and an overview on how TransUnion and Bud are building the next generation of Open Banking solutions. To get your copy, head over to our landing page.

]]> Data advancements have the potential to improve how well you know your customer and drive outstanding customer experiences and personalised services. With regulatory evolution, including the new Consumer Duty, and intense market competition, the right approach could unlock growth and be a unique selling point.

In this session, recorded at the TransUnion Summit 2023, Sam Welch (Commercial Banking Director, TransUnion) asks industry leaders from different sectors: How big is the gap between potential and reality, and what more can be done to get to know customers better?

Sam poses a set of questions on key topics to our panel of financial services SMEs, and elicits authentic insights on key challenges around an effective data strategy, how to design an advance customer experience and changing consumer attitudes and economic behaviour.

Panel chair:

  • Sam Welch, Commercial Banking Director, TransUnion

Panel:

  • Ranil Boteju is Chief Data & Analytics Officer, Lloyds Banking Group
  • Desmond McNamara, CRO, Zilch
  • Darren Kelk, MD, Ascendant Solutions
  • Stuart Daniels, Chief Credit Officer, FGH

Interested in cutting-edge FS solutions that can help improve customer outcomes and business performance? TransUnion have published a guide on new use cases for Open Banking and an overview on how TransUnion and Bud are building the next generation of Open Banking solutions. To get your copy, head over to our landing page.

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