Displaying all 2 Episode of TransUnion Business Insights with the tag “customer strategy”.
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Credit Week Recap and Data Solutions Fit for the Modern Economy Discussion
July 12th, 2024 | 38 mins 7 secs
b2b, b2c, banking apps, business processes, business strategy, customer experience, customer strategy, data, data strategy, digital trust, leadership
Caroline Fowler, Director of Product – Consumer Interactive, TransUnion, reviews Credit Week and asks her guests for their highlights. The team then talk to the development and application of data solutions that can help support consumers in the modern economy and cite some of the customer-first innovations they are seeing in the marketplace.
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Enhanced Consumer Insights: Introducing the Vulnerability Registration Service, Evolving Data Strategies and Credit Week
May 24th, 2024 | 28 mins 12 secs
b2b, b2c, banking, big data, business processes, business strategy, customer experience, customer strategy, data strategy, digital inclusion, e-commerce, financial inclusion, financial services, government, mental health, utilities, wellbeing
Ever wondered which consumer data points could have a transformative impact on transactions between consumers and businesses? In this episode Gareth Howell, Head of Data Solutions at TransUnion in the UK, talks with Helen Lord, CEO of the Vulnerability Registration Service (VRS), about the power of new types of consumer insights, the evolution of the data ecosystem and the regulatory drive to improve customer outcomes.