Displaying all 3 Episode of TransUnion Business Insights with the tag “big data”.
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Understanding and Countering Financial Crime feat. Tony Sales (We Fight Fraud)
June 19th, 2024 | 26 mins 55 secs
big data, business strategy, crime, customer experience, deepfakes, fraud, scams
In this episode we pick over key trends and themes identified in TransUnion's Omnichannel Fraud Report 2024. With contributions from Tony Sales (co-founder We Fight Fraud) we walk listeners through how economic conditions are influencing financial crime, the role education plays in helping consumers spot scams and how advances in technology present both new threats and opportunities.
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Enhanced Consumer Insights: Introducing the Vulnerability Registration Service, Evolving Data Strategies and Credit Week
May 24th, 2024 | 28 mins 12 secs
b2b, b2c, banking, big data, business processes, business strategy, customer experience, customer strategy, data strategy, digital inclusion, e-commerce, financial inclusion, financial services, government, mental health, utilities, wellbeing
Ever wondered which consumer data points could have a transformative impact on transactions between consumers and businesses? In this episode Gareth Howell, Head of Data Solutions at TransUnion in the UK, talks with Helen Lord, CEO of the Vulnerability Registration Service (VRS), about the power of new types of consumer insights, the evolution of the data ecosystem and the regulatory drive to improve customer outcomes.
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Knowing Your Customer: What's Holding You Back From Greatness?
December 10th, 2023 | 33 mins 31 secs
banking, big data, cost of living crisis, customer experience, digital economy, e-commerce, financial inclusion, financial services, fintech, innovation, leadership, transunion; regulation
In this episode (recorded at our FUTURE Summit 2023) Sam Welch, Commercial Banking Director at TransUnion in the UK, chairs a panel discussion with senior leaders from across financial services. Topics up for debate include data strategy, consumer attitudes and behaviour and the opportunities for engineering a cutting-edge customer experience in FS.