Displaying items 11-15 of 15 in total of TransUnion Business Insights with the tag "customer experience".
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The Drive for Greater Financial Inclusion with TotallyMoney
October 14th, 2022 | 26 mins 6 secs
banking, business strategy, customer experience, fintech, transunion; cost of living
At a time of economic uncertainty, how can we better help the financially under-served and drive greater financial inclusion? In this podcast we're joined by Alastair Douglas, CEO of TotallyMoney, to explain what financial inclusion means and why it has never been more important.
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Socially Responsible Gambling Amidst a Cost of Living Crisis
September 1st, 2022 | 26 mins 50 secs
customer experience, data regulation, digital economy, gambling, sports betting, transunion
Updates to UK gambling regulations and the cost of living crises pose unique challenges to operators. This episode brings together leading gaming companies and independent charity GamCare to discuss the potential impact these changes will have on socially responsible gambling and the evolution of the digital customer experience.
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Open Sesame: The Opportunity for Open Banking in 2022
June 27th, 2022 | 18 mins 17 secs
banking, business strategy, customer experience, fintech, transunion
The macroeconomic challenges of the cost of living crisis, the COVID-19 pandemic and rising property and rental prices, has put financial services and credit products under the microscope. In this episode the team discuss open banking's maturity curve and its potential to create better outcomes for consumers and lenders in challenging and uncertain times.
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AltFi Festival of Finance 2022 Debrief
May 25th, 2022 | 21 mins 10 secs
banking, customer experience, digital economy, fintech, transunion
The FinTech and Consultancy teams at TransUnion look back at AltFi Festival of Finance 2022, and discuss some of the key topics, their own contributions and speculate on what is in store for fintech for the rest of 2022.
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Digital Onboarding: Global Insights and Best Practice Examples
February 15th, 2022 | 31 mins 16 secs
banking, business strategy, customer experience, data, financial crime, fintech, fraud
In this podcast we dive into the role fraud and identity solutions have in creating secure and outstanding customer experiences during the application process. To bring this challenge to life we've brought together experts from India, Canada and the UK to discuss how to create outstanding origination journeys.