Displaying all 6 Episode of TransUnion Business Insights with the tag “fraud”.
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CX Success: Strategies for Trusted Customer Engagement
October 14th, 2024 | 34 mins 41 secs
b2b, business processes, business strategy, business success, credit decisioning, customer experience, customer lifecycle, customer management, cx, financial crime, fraud, fraud prevention, marketing
This episode is a must-listen for any business looking to optimise success in 2025. Join Caroline Fowler, Matt Richardson, and Thomas Purton as they discuss how exceptional customer experience (CX) strategies can help brands build trusted, long-lasting, and profitable customer relationships. They explore consumer expectations, key lifecycle stages, and the latest CX trends and tools to look out for, offering actionable insights to enhance your customer experience and drive business success.
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Understanding and Countering Financial Crime feat. Tony Sales (We Fight Fraud)
June 19th, 2024 | 26 mins 55 secs
big data, business strategy, crime, customer experience, deepfakes, fraud, scams
In this episode we pick over key trends and themes identified in TransUnion's Omnichannel Fraud Report 2024. With contributions from Tony Sales (co-founder We Fight Fraud) we walk listeners through how economic conditions are influencing financial crime, the role education plays in helping consumers spot scams and how advances in technology present both new threats and opportunities.
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A Conversation with Jamie Bartlett: The Fraud "Business", Consumer Accountability, and the Latest on the Missing Cryptoqueen
July 6th, 2023 | 37 mins
business strategy, consumer education, crypto, digital crime, digital fraud, fbi, fincrime, fraud, jamie bartlett, scams, the missing cryptoqueen. web3
Harriet Sloan, head of fraud consultancy and analytics, is joined by author and journalist Jamie Bartlett to discuss the evolution of digital crime, how education and technology can be leveraged to counter threats, and the latest on his search for The Missing Cryptoqueen.
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Digital Onboarding: Global Insights and Best Practice Examples
February 15th, 2022 | 31 mins 16 secs
banking, business strategy, customer experience, data, financial crime, fintech, fraud
In this podcast we dive into the role fraud and identity solutions have in creating secure and outstanding customer experiences during the application process. To bring this challenge to life we've brought together experts from India, Canada and the UK to discuss how to create outstanding origination journeys.
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TransUnion 'Future' Summit 2021 - Panel Discussion
January 18th, 2022 | 40 mins 59 secs
banking, business strategy, data, education, fraud, retail
Recorded live at TransUnion's 'Future' 2021 Summit, this episode is a panel discussion covering key economic, consumer and technology talking points as we head into 2022.
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Fraud Trends Within FinTech
July 14th, 2021 | 19 mins 11 secs
financial services, fintech, fraud, fraud trends
Asia Anwar-Jones, Director of FinTech at TransUnion, joins our Head of FinTech, Steve Wishart, and Head of Fraud Pre-Sales, Josh Gunnell, to assess challenges and opportunities the sector has faced over the last 18 months.