Displaying all 4 Episode of TransUnion Business Insights with the tag “digital economy”.
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Knowing Your Customer: What's Holding You Back From Greatness?
December 10th, 2023 | 33 mins 31 secs
banking, big data, cost of living crisis, customer experience, digital economy, e-commerce, financial inclusion, financial services, fintech, innovation, leadership, transunion; regulation
In this episode (recorded at our FUTURE Summit 2023) Sam Welch, Commercial Banking Director at TransUnion in the UK, chairs a panel discussion with senior leaders from across financial services. Topics up for debate include data strategy, consumer attitudes and behaviour and the opportunities for engineering a cutting-edge customer experience in FS.
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Hyperfocusing on Consumer Outcomes: The New Consumer Duty and Financial Vulnerability
June 27th, 2023 | 24 mins 59 secs
banking, cost of living crisis, customer experience, digital economy, financial services, fintech, leadership, transunion; regulation
This podcast takes a deep dive into a topic we're all thinking about right now - financial vulnerability. It brings together experts from across the UK’s credit market to give those working in financial services and beyond, a better understanding of the FCA's new Consumer Duty and the ways organisations can help consumers in this cost of living crisis.
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Socially Responsible Gambling Amidst a Cost of Living Crisis
September 1st, 2022 | 26 mins 50 secs
customer experience, data regulation, digital economy, gambling, sports betting, transunion
Updates to UK gambling regulations and the cost of living crises pose unique challenges to operators. This episode brings together leading gaming companies and independent charity GamCare to discuss the potential impact these changes will have on socially responsible gambling and the evolution of the digital customer experience.
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AltFi Festival of Finance 2022 Debrief
May 25th, 2022 | 21 mins 10 secs
banking, customer experience, digital economy, fintech, transunion
The FinTech and Consultancy teams at TransUnion look back at AltFi Festival of Finance 2022, and discuss some of the key topics, their own contributions and speculate on what is in store for fintech for the rest of 2022.